Updated 28 February 2025
Every time I replace the salt blocks in my water softener, I note the reading on the water meter and log it, typically after 26 days I use between 8 to 9 m3 of water, however, when I checked on the 1st December, I had only used 1.6m3, so something was wrong with the meter in the street.
After reporting the low reading to Anglian Water on the 1st December, Jonathan the engineer called on the 7th December to replace the meter, I assumed that the meter would need to be dug up and replaced, but when I was told it will take 5 minutes, I thought I’d take a few pictures.
His first job was to insert a special key into the upstream isolating valve, and turned the water off feeding the meter, he then used the tool in the picture to slide over the meter body and simply unscrew it from the fixed base.
With the meter removed, he cracked open the isolating valve and using a wet vac, flushed out the meter body with fresh water incase their was any debris which could damage the new meter.
Once the flushing was complete, the new meter with the red protective thread cap removed was screwed into place and the water deisolated.
I was asked to test that the water was now working in the house, which it was, and he left after checking for meter leaks, but not before giving me a water saving pack which was much appreciated, especially the gadget to set your shower target duration in order to preserve water.
I have to note that with every interaction with Anglian Water, I have always found them to be professional and courteous.
Smart Meter Installation
28 February 2025 – I have previously contacted Anglian Water regarding a smart water meter and checked on there roll out website a number of times, but to no avail, then out of the blue, Robbie from Anglian Water turns up to upgrade all the meters in my town to smart meters 🙂
Water being isolated to enable the removal of the old meter.
Robbie clearing any debris before installing the new meter, (furthest away in the picture).
Sensus Flexnet 550M wireless repeater was screwed to the plastic meter cover, this is needed to ensure a strong signal is being sent to the base station from the smart meter due to its depth below the surface.
I was told I will be notified when the meter data is live and that the updates are hourly on my Anglian Water app, another plus is that leak detection can be reported to you, the above image shows that the app has been updated since the install was done a couple of hours earlier.
I will post up images of the Apps smart meter reading as soon as this happens.
